Our jewelry pieces are water-resistant, but not water-proof. In order to preserve the original shine and plating on the jewelry, we recommend avoiding extended contact with water. We also advise taking the jewelry off when exercising and taking a shower.

That being said, your jewelry should still keep its original colouring if you accidentally get it wet a few times!

The majority of our pieces are constructed of 18KT gold-plated 304 stainless steel, with a few other items made of copper and alloy. For specific items, please check product descriptions for more information on speicifc metals used.

All Sales Final: Please review your order carefully before completing it, as all sales are final. This means we cannot accept revisions, returns/exchanges, or cancellations.

For additional information please refer to our policies page.

Your order confirmation is either emailed to you or sent via text (depending on the information you entered when checking out). If you cannot find your order confirmation please double check any spam inboxes or reach out to us so we can have it resent.

Personalized, handmade items typically take 5-15 days to be made before shipped. Selecting expedited shipping will not move your order up the queue.

This notification may pop up if your address is not found or has missing information: If you see this notification please email us as soon as possible with your order number and we will arrage to have the parcel re-delivered!

Email: ogjewelrystore@gmail.com

If you haven’t received a tracking number and your order says “shipped” don’t worry your order is on the move! With our "free shipping" option tracking numbers aren’t always updated right away due to high order volumes however if you contact us we can give you the estimated delivery period!

Email: ogjewelrystore@gmail.com

Due to our products' nature, all sales are final and we do not offer returns or exchanges at this time.

If you recieve a damaged item, or if the jewelry is not what you were expecting, please reach out to us as you may be eligible for replacement jewelry, store credit, discounts, or a refund!

Email: ogjewelrystore@gmail.com

For additional information please refer to our policies page.

We offer two options for brand ambassadors:

1. Affiliate program: Sign up here to earn 10% commission every time someone makes an order using your custom discount code!
2. Promotional Posts: Email us your portfolio/social media accounts to apply to become a brand ambassador. If chosen, we will send you 2-5 jewelry pieces of your choice (completly free) in return for instagram posts, tiktoks, youtube video mentions, etc.